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Shipping & Returns

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FREIGHT CHARGES FOR AUSTRALIAN WHOLESALE CUSTOMERS:

Freight is NOT included in your order and you will be invoiced for freight when we process your order. We do this to avoid inflated cost to you. The total volume of multiple items is usually less than the sum (of volume) of individual items, hence it is impossible to have an automated system for freight charges.

 

Returns 

Please check your order within 7 days of receiving it and let us know if anything is wrong or missing.

Our products are hand made by many different hands, variation and slight differences are a feature of hand made product.

Wood is a natural material. Images on our site of wood products are an indication only; products such as slices and bowls will differ from the image as no two are alike.

Mother Nature does her own thing!

Before returning anything to us, please contact us first.

 


 

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